RETURNS & EXCHANGES
  • It has 15 days to proceed with the change/return of your order. In the Christmas campaign, orders made from November 15 will have January 15 to proceed with change and/or return.
  • For changes or returns of orders served outside Spain including Canary Islands, the client will assume all the expenses that this procedure may cause.
  • Blueblue Chihuahua only takes care of the first change/return, the others will be in charge of the client.
  • Contact us in the days after your purchase, by email and inform us of your intention to return/change the product. The order number to which the change/return refers to us at all times.
  • If you intend to perform the process ofsize change either return You must previously notify us tohola@bluebluechihuahua.com Or to our contact phone via WhatsApp.
  • When we make a change, Blueblue Chihuahua takes care of the entire process, sending a messenger to the address you indicate. That messenger will deliver the new product you want and in turn will carry a label inside the package, which you will have to hit in the package you want to return and deliver to the same delivery man to send us the merchandise.
  • Once we have notified us of its intention to return, Blueblue Chihuahua will manage the entire process, sending an email to the contact you indicated when making the order. You will have to bring the package closer to the nearest email or better.
    • The product must be returned in the same conditions in which it was received, once reviewed and accepted, the payment was made return.